Privacy Policy

Expert Tool Store is committed to protecting your privacy and maintaining the security of any personal information received from you.  We strictly adhere to the requirements of the data protection legislation in the UK.

The purpose of this statement is to explain to you what personal information we collect and how we may use it.

When you order, we need to know your Name, Billing Address, Delivery Address, Email Address, Phone / Contact Number & Card Payment Details. This allows us to process and fulfil your order.

You have the option to withhold personal information that is not required for the order process.

We use your personal information for payment, billing and customer service purposes.

We will only contact you with your consent where we will use your details to update you about new products and offers.

Your consent is given either through your account preferences or by subscribing with your email address to the Send Me Offers Updates Newsletter.

We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.

We do not collect sensitive information about you except when you specifically knowingly provide it.  In order to maintain the accuracy of our database, you can check, update or remove your personal details by visiting the ‘Your Account’ and ‘Personal Information’ section of the website or through Contact us

We use a technology called "Cookies" as part of a normal business procedure to facilitate the smooth running of the website to increase customer and user satisfaction and also to track patterns of behaviour of visitors to our site. 

A Cookie is an element of data that our Website sends to your browser which is then stored on your system. You can set your browser to prevent this happening. 

Any information collected in this way can be used to identify you unless you change your browser settings.

All of our online transactions are encrypted and processed by SagePay and our merchant service providers. This means we do not store your card details.

If you have any questions about privacy please email through the Contact us section of the website or by call our Sales Helpline on 01637 873 944.